Jobs @ Pip | Pip Magazine - Sustainability and Permaculture

Customer service and admin role

THIS POSITION HAS NOW BEEN FILLED (APRIL 2023) – THANKS FOR YOUR INTEREST

We are on the lookout for an enthusiastic, highly organised and computer-savvy customer service and admin manager to complete our team. Come and join our small and dynamic team at Pip Media, where we care for the planet and create content that inspires others to do the same.

With a keen eye for detail, the successful applicant will be responsible for managing our subscription management system, maintaining our high level of customer service, providing sales support, and performing admin duties. We are looking for someone with a high level of computer literacy. Training in specific programs can be provided.

The role

Subscription management.
Customer service management.
Admin for sales team.
Managing CRM.
Minor website editing.
Assistant to publisher.

Essential skills

Attention to detail.
Excellent computer skills.
Experience with Woocommerce, Active Campaign, Xero or other equivalent systems beneficial but on the job training available.
The ability to troubleshoot problems.
Experience with subscription management preferred, but not essential.
Experience with ecommerce platforms preferred, but not essential.
Must be organised and reliable.
Great time management skills.

Location

Pip is based in Pambula, NSW. We support a balance of working in the office and remotely. Days and hours are negotiable.

We will consider a completely remote role with the occasional face to face meet up for the right candidate.

Hours

20 – 25 hours per week. M-F.

Apply

Please email your CV and cover letter outlining your experience, why you want to work for Pip, why you would be good for this role, and your location.

Email: hello@pipmagazine.com.au

Please address the cover letter to Robyn.

Applications close March 10th 2023.

About Pip

We are Australia’s leading sustainability multi-media company. We inspire and empower individuals and families to enjoy sustainable living, for the benefit of the earth and themselves.

We’ve spent years creating content that people are now finding in our magazine, videos, podcasts, e-newsletters and social media profiles. Our business is ready to grow to meet this demand.

Pip’s head office is proudly based in regional NSW with a cohort of freelance journalists across Australia. We encourage people to expand their thinking and their skills when it comes to caring for the planet and reducing their impact on the earth.

We are always on the lookout for good freelance writers, photographers and cover artists, if you think this might be good, get in touch. Tell us your experience, share some examples of your work and let us know why you would like to contribute to Pip.